Managers try to instill accountability through such means as reward systems and setting deadlines. While helpful, these external factors do not guarantee shared responsibility and ownership. True accountability is internally motivated and can be effectively facilitated in teams where mutual accountability is based on interdependency. Redefining accountability and following up with supportive measures can create [...]

Leveraging human potential in an ever-changing environment
Capitalizing on what is possible, helping individuals and teams realize their potential is the heart of coaching. Coaches help people get unstuck from old patterns and think in new ways. Often this involves minimizing negativity and maximizing positivity. Learn the key concepts of coaching you can apply to managing [...]

Cut-backs and layoffs are taking their toll worldwide. Workplaces simmer with negativity and fear. “Optimizing,” or injecting optimism into teams, can lead to an engaged, inspired, and committed, “giving it my best” workforce. Learn how positivity contributes to higher levels of trust, respect, and camaraderie and sustained high productivity.