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	<title>Business Enrichment Incite &#187; Kristiina Hiukka</title>
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		<title>Creating a culture of accountability</title>
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		<pubDate>Mon, 17 Aug 2009 17:01:13 +0000</pubDate>
		<dc:creator>Kristiina Hiukka</dc:creator>
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		<description><![CDATA[Managers try to instill accountability through such means as reward systems and setting deadlines. While helpful, these external factors do not guarantee shared responsibility and ownership. True accountability is internally motivated and can be effectively facilitated in teams where mutual accountability is based on interdependency. Redefining accountability and following up with supportive measures can create [...]]]></description>
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		<title>Leadership by Coaching</title>
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		<pubDate>Mon, 17 Aug 2009 17:00:38 +0000</pubDate>
		<dc:creator>Kristiina Hiukka</dc:creator>
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		<description><![CDATA[Leveraging human potential in an ever-changing environment
Capitalizing on what is possible, helping individuals and teams realize their potential is the heart of coaching. Coaches help people get unstuck from old patterns and think in new ways. Often this involves minimizing negativity and maximizing positivity. Learn the key concepts of coaching you can apply to managing [...]]]></description>
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		<title>Optimizing team performance in an ever changing environment</title>
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		<pubDate>Mon, 17 Aug 2009 16:59:49 +0000</pubDate>
		<dc:creator>Kristiina Hiukka</dc:creator>
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		<description><![CDATA[Cut-backs and layoffs are taking their toll worldwide. Workplaces simmer with negativity and fear. “Optimizing,” or injecting optimism into teams, can lead to an engaged, inspired, and committed, “giving it my best” workforce. Learn how positivity contributes to higher levels of trust, respect, and camaraderie and sustained high productivity.
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		<title>It’s all about alignment!</title>
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		<pubDate>Mon, 17 Aug 2009 16:59:12 +0000</pubDate>
		<dc:creator>Kristiina Hiukka</dc:creator>
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		<description><![CDATA[Sustaining team effectiveness in an ever-changing environment
For customer service teams to consistently deliver excellent results, they need to be well-grounded in their own teaming ability and the defining characteristics of service. The CARE2 model establishes these as Creative/Committed, Adaptable/Accountable, Resilient/Responsive, and Engaged/Empathetic. Developing these qualities allows for sustained team performance, even under constantly changing conditions.
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		<title>Executing Team Leadership</title>
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		<pubDate>Mon, 17 Aug 2009 16:58:08 +0000</pubDate>
		<dc:creator>Kristiina Hiukka</dc:creator>
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		<description><![CDATA[Shifting from “me” to “we”
When people join forces, the true power of what humans can achieve is clear. Most companies create teams, but their organization often dooms them to failure. Teaming doesn’t mean eliminating individuality. Indeed every “me” must feel safe and have their contributions acknowledged. With that balance, a compelling mission, and a clear [...]]]></description>
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